File a Claim

Otterstedt’s experienced and professional claim staff stands ready to assist you with reporting and seeing you through the process every step of the way. Please feel free to call us at 201-227-1800 during business hours or email claims@otterstedt.com.

However, if you choose, the information provided below gives you the opportunity to contact your insurance company directly either by telephone or online. For emergency services (such as water damage and “board-up”) we have also included restoration companies for you to contact.

Ace Private Risk Services

https://www.chubb.com/us-en/claims/ace-private-risk-services.aspx

(P) 1-800-433-0385 (Business Hours)

(P) 1-800-523-9254 (After Hours)

(F) 877-395-0131 (Toll Free)

(F) 302-476-7254 (Local)

ACEClaimsFirstNotice@acegroup.com

            -Fireman’s Fund Insurance Company


American Modern Insurance

 www.amig.com

1-800-375-2075 (office)

1-513-947-4040 (fax)

https://www.amig.com/customer/file-a-claim/


Andover Insurance Companies

www.andovercos.com

1-800-225-0770 (office)

1-800-323-5112 (fax)


AIG Insurance

www.aig.com

1-877-399-6442

Personal Insurance 1-888-760-9195 (office)

            -1-866-858-1475 (fax)

Business Insurance – 1-866-642-5246


Chubb Group of Insurance Companies

www.chubb.com

1-800-252-4670 (phone);

1-800-300-2538 (fax)

Online Reporting:

http://www.chubb.com/claims/report-a-claim.html


CNA

https://www.cna.com/web/guest/cna/claim-center


Crum & Forster

http://www.cfins.com/claims/report-a-claim/

1-800-690-5520


Cumberland

https://www.cumberlandmutual.com/report-a-claim-3


Encompass Insurance

http://www.encompassinsurance.com/claims/main.aspx

1-800-588-7400


Farmer’s of Salem

http://www.farmersofsalem.com/report_claim_lan.aspx

1-856-935-1851

1-800-498-0954 #3


Foremost


Franklin Mutual

1-800-842-0551

https://www.fmiweb.com/html/claim_form.cfm


Guard Insurance Group

www.guard.com

1-888-639-2567


Hanover Insurance Group

https://www.hanover.com/claims.html

1-800-628-0250


Harleysville/Nationwide

www.harleysvillegroup.com/app_OnlineClaims/

1-800-421-3535

Harleysville Flood – 1-800-421-3535


The Hartford Insurance Company

https://www.thehartford.com/claims

1-800-243-5860

Hartford Flood – 1-800-759-8656


LIG (now KBIC)

http://www.kbicus.com


Mercury Insurance

http://www.mercuryinsurance.com/insurance-claims/how-to-file-insurance-claim.html

1-800-503-3724 x4


Met Life

https://www.metlife.com/support-and-manage/file-a-claim/


National General

https://claims.nationalgeneral.com/report


New Jersey Manufacturers

www.njm.com

1-800-367-6564 (all lines)

Personal Insurance  1-800-232-6600

Workers’ Compensation – 1-800-435-7656 (M-F 8am – 5pm)

Commercial Auto – 1-800-367-6564


Norfolk & Dedham

1-800-688-1825


One Beacon Insurance

http://www.onebeacon.com/OneBeacon/pages/services/claims.page?

1-877-248-3455(office)

1-866-213-2802 (fax)

1-800-224-4416 (fax workers comp)


Peerless Insurance

www.peerless-ins.com

 1-800-522-7152


Penn National Insurance

https://www.pennnationalinsurance.com/portal/claims/

1-800-766-2245

Workplace injury Reporting 1-800-374-4990


Philadelphia Insurance Company

https://www.phly.com

1-800-765-9749 (phone)

1-800-765-9749 #3 (CAT Phone)

1-800-685-9238 (fax)


Plymouth Rock Assurance f/k/a Palisades Insurance Co

https://www.plymouthrock.com/claims

1-800-437-3535

1-855-465-7722


Preferred Mutual

https://www.preferredmutual.com/claims/report-a-claim


Progressive

https://www.progressive.com/claims/


Scottsdale Insurance Company 

https://nationwideexcessandsurplus.com

1-800-423-7675 (option 1)


Selective Insurance Company

https://customer1.selectiveinsurance.com/WebApplications/Claims/CSS/CSS_RAC_Qs/CSS_Public_Qs.aspx

www.myselectiveflood.com


Tower Group

For all claims other than Workers Comp: 1-888-250-2317

Fax: 1-888-291-6262

Workers Comp: 1-888-856-5522


Travelers

https://www.travelers.com/claims/report-claim/index

Personal Insurance (Auto, Home, Personal Property, Boat and Yacht): 1-800-252-4633

Business Insurance (Auto Property, General Liability, Specialty and Workers Comp): 1-800-238-6225


UFG

https://www.ufginsurance.com/report-a-claim


Universal Property and Casualty

https://universalproperty.com/claims


USLI

https://universalproperty.com/claims


Restoration Companies

NamePhoneWebsite
Arrow AutoGlass1-866-975-4527www.arrowautoglass.com
Servpro of West Essex & Union1-877-887-5306www.servpro.com
Servpro Teaneck Englewood1-201-266-0482http://www.servproteaneckenglewood.com/
Alternate Phone1-201-953-9318
Servpro of S. Jersey City/Bayonne1-201-333-3200http://www.servprosouthjerseycitybayonne.com
Servpro of Northwest Bergen1-201-236-2400http://www.servpronorthwestbergen.com
Reliant Restoration1-973-845-2025www.reliantrestorationllc.com
Alternate Phone1-973-903-9270
STOP1-201-370-9851www.stopofnj.com
Allan Industries – Headquarters1-888-333-7933www.allanidustries.com
NY/NJ Regional Office1-973-586-9400
Puro Clean1-908-577-9120www.puroclean.com/rs-nj
Alternate Phone1-609-685-5109
Belfor1-732-317-4500www.belforusa.com
IRS1-800-634-0261www.irs-restoration.com
Alternate Phone1-732-558-5732
Paul Davis Restoration-Main Office1-866-233-4737pauldavis.com
Emergency Phone1-888-473-7669
Gemini1-877-774-3646www.geminirestoration.com
Alternate Phone1-908-686-7777
Astro Care1-973-334-0053
Maxons1-800-362-9667www.maxons.com
Alternate Phone1-973-338-6767
Restorecore1-888-988-2769www.restorecore.com  (can report claim online)
Alternate Phone (NJ)1-732-5121010
Rapid Recovery1-866-505-5600www.rapidrecoveryservices.net
Office Phone1-201-505-0600
Service Master1-888-443-6100www.servicemastermetro.com
Puro Clean1-800-734-9954
Alternate Phone1-800-360-PURO
Companies in RED have a national footprint

Companies We Represent. View More >

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