File a Claim
Due to the high volume of claims, you may want to report your claim directly to your insurance company. They are listed below. If you choose to do so, be assured that we will follow up and assist you as needed.
Otterstedt’s experienced and professional claim staff stands ready to assist you with reporting and seeing you through the process every step of the way. Please feel free to call us at 201-227-1800 during business hours or email claims@otterstedt.com.
However, if you choose, the information provided below gives you the opportunity to contact your insurance company directly either by telephone or online. For emergency services (such as water damage and “board-up”) we have also included restoration companies for you to contact.
Ace Private Risk Services
https://www.chubb.com/us-en/claims/ace-private-risk-services.aspx
(P) 1-800-433-0385 (Business Hours)
(P) 1-800-523-9254 (After Hours)
(F) 877-395-0131 (Toll Free)
(F) 302-476-7254 (Local)
ACEClaimsFirstNotice@acegroup.com
-Fireman’s Fund Insurance Company
American Modern Insurance
1-800-375-2075 (office)
1-513-947-4040 (fax)
https://www.amig.com/customer/file-a-claim/
Andover Insurance Companies
1-800-225-0770 (office)
1-800-323-5112 (fax)
AIG Insurance
1-877-399-6442
Personal Insurance 1-888-760-9195 (office)
-1-866-858-1475 (fax)
Business Insurance – 1-866-642-5246
Chubb Group of Insurance Companies
1-800-252-4670 (phone);
1-800-300-2538 (fax)
- Commercial claims https://www.chubb.com/us-en/claims/commercial-claims.aspx
- Personal claims https://www.chubb.com/us-en/claims/personal-claims.aspx
Online Reporting:
http://www.chubb.com/claims/report-a-claim.html
CNA
https://www.cna.com/web/guest/cna/claim-center
Crum & Forster
http://www.cfins.com/claims/report-a-claim/
1-800-690-5520
Cumberland
https://www.cumberlandmutual.com/report-a-claim-3
Encompass Insurance
http://www.encompassinsurance.com/claims/main.aspx
1-800-588-7400
Farmer’s of Salem
http://www.farmersofsalem.com/report_claim_lan.aspx
1-856-935-1851
1-800-498-0954 #3
Foremost
Franklin Mutual
1-800-842-0551
https://www.fmiweb.com/html/claim_form.cfm
Guard Insurance Group
1-888-639-2567
Hanover Insurance Group
https://www.hanover.com/claims.html
1-800-628-0250
Harleysville/Nationwide
www.harleysvillegroup.com/app_OnlineClaims/
1-800-421-3535
Harleysville Flood – 1-800-421-3535
The Hartford Insurance Company
https://www.thehartford.com/claims
1-800-243-5860
Hartford Flood – 1-800-759-8656
LIG (now KBIC)
Mercury Insurance
http://www.mercuryinsurance.com/insurance-claims/how-to-file-insurance-claim.html
1-800-503-3724 x4
Met Life
https://www.metlife.com/support-and-manage/file-a-claim/
National General
https://claims.nationalgeneral.com/report
New Jersey Manufacturers
1-800-367-6564 (all lines)
Personal Insurance – 1-800-232-6600
Workers’ Compensation – 1-800-435-7656 (M-F 8am – 5pm)
Commercial Auto – 1-800-367-6564
Norfolk & Dedham
1-800-688-1825
One Beacon Insurance
http://www.onebeacon.com/OneBeacon/pages/services/claims.page?
1-877-248-3455(office)
1-866-213-2802 (fax)
1-800-224-4416 (fax workers comp)
Peerless Insurance
1-800-522-7152
Penn National Insurance
https://www.pennnationalinsurance.com/portal/claims/
1-800-766-2245
Workplace injury Reporting 1-800-374-4990
Philadelphia Insurance Company
1-800-765-9749 (phone)
1-800-765-9749 #3 (CAT Phone)
1-800-685-9238 (fax)
Plymouth Rock Assurance f/k/a Palisades Insurance Co
https://www.plymouthrock.com/claims
1-800-437-3535
1-855-465-7722
Preferred Mutual
https://www.preferredmutual.com/claims/report-a-claim
Progressive
https://www.progressive.com/claims/
Scottsdale Insurance Company
https://nationwideexcessandsurplus.com
1-800-423-7675 (option 1)
Selective Insurance Company
- All except Flood 1-866-455-9969
- Flood 1-877-348-0552 or floodclaims@selective.com
https://customer1.selectiveinsurance.com/WebApplications/Claims/CSS/CSS_RAC_Qs/CSS_Public_Qs.aspx
Tower Group
For all claims other than Workers Comp: 1-888-250-2317
Fax: 1-888-291-6262
Workers Comp: 1-888-856-5522
Travelers
https://www.travelers.com/claims/report-claim/index
Personal Insurance (Auto, Home, Personal Property, Boat and Yacht): 1-800-252-4633
Business Insurance (Auto Property, General Liability, Specialty and Workers Comp): 1-800-238-6225
UFG
https://www.ufginsurance.com/report-a-claim
Universal Property and Casualty
https://universalproperty.com/claims
USLI
https://universalproperty.com/claims
Restoration Companies
| Name | Phone | Website |
|---|---|---|
| Arrow AutoGlass | 1-866-975-4527 | www.arrowautoglass.com |
| Servpro of West Essex & Union | 1-877-887-5306 | www.servpro.com |
| Servpro Teaneck Englewood | 1-201-266-0482 | http://www.servproteaneckenglewood.com/ |
| Alternate Phone | 1-201-953-9318 | |
| Servpro of S. Jersey City/Bayonne | 1-201-333-3200 | http://www.servprosouthjerseycitybayonne.com |
| Servpro of Northwest Bergen | 1-201-236-2400 | http://www.servpronorthwestbergen.com |
| Reliant Restoration | 1-973-845-2025 | www.reliantrestorationllc.com |
| Alternate Phone | 1-973-903-9270 | |
| STOP | 1-201-370-9851 | www.stopofnj.com |
| Allan Industries – Headquarters | 1-888-333-7933 | allanidustries.com |
| NY/NJ Regional Office | 1-973-586-9400 | |
| Puro Clean | 1-908-577-9120 | www.puroclean.com/rs-nj |
| Alternate Phone | 1-609-685-5109 | |
| Belfor | 1-732-317-4500 | www.belforusa.com |
| IRS | 1-800-634-0261 | www.irs-restoration.com |
| Alternate Phone | 1-732-558-5732 | |
| Paul Davis Restoration-Main Office | 1-866-233-4737 | pauldavis.com |
| Emergency Phone | 1-888-473-7669 | |
| Gemini | 1-877-774-3646 | www.geminirestoration.com |
| Alternate Phone | 1-908-686-7777 | |
| Astro Care | 1-973-334-0053 | |
| Maxons | 1-800-362-9667 | www.maxons.com |
| Alternate Phone | 1-973-338-6767 | |
| Restorecore | 1-888-988-2769 | www.restorecore.com (can report claim online) |
| Alternate Phone (NJ) | 1-732-5121010 | |
| Rapid Recovery | 1-866-505-5600 | www.rapidrecoveryservices.net |
| Office Phone | 1-201-505-0600 | |
| Service Master | 1-888-443-6100 | www.servicemastermetro.com |
| Puro Clean | 1-800-734-9954 | |
| Alternate Phone | 1-800-360-PURO |
