File a Claim

Otterstedt’s experienced and professional claim staff stands ready to assist you with reporting and seeing you through the process every step of the way. Please feel free to call us at 201-227-1800 during business hours or email claims@otterstedt.com. However, if you choose, the information provided below gives you the opportunity to contact your insurance company directly either by telephone or online. For emergency services (such as water damage and “board-up”) we have also included restoration companies for you to contact.

 

Insurance Companies
Contact Information

Ace Private Risk Services
www.acegroup.com/us-en/claims-information

(P) 1-800-433-0385 (Business Hours)

(P) 1-800-523-9254 (After Hours)

(F) 877-395-0131 (Toll Free)

(F) 302-476-7254 (Local)

ACEClaimsFirstNotice@acegroup.com

            -Fireman’s Fund Insurance Company

 

American Modern Insurance

 www.amig.com

1-800-375-2075 (office)

1-513-947-4040 (fax)

http://www.amig.com/fileaclaim.html

 

Andover Insurance Companies

www.andovercos.com

1-800-225-0770 (office)

1-800-323-5112 (fax)

 

AIG Insurance

www.aig.com

Personal Insurance 1-888-760-9195 (office)

            -1-866-858-1475 (fax)

Business Insurance – 1-866-642-5246

 

Chubb Group of Insurance Companies

 www.chubb.com

1-800-252-4670 (phone);

1-800-300-2538 (fax)

Online Reporting:

http://www.chubb.com/claims/report-a-claim.html

 

CNA

 https://www.cna.com/portal/site/cna/menuitem.b021c25d50f625c3b892ba97556631a0?site=rmportal

 

Crum & Forster

http://www.cfins.com/claims/

1-800-690-5520

 

Encompass Insurance

http://www.encompassinsurance.com/claims/main.aspx

1-800-588-7400

 

Farmer’s of Salem

http://www.farmersofsalem.com/report_claim_lan.aspx

1-856-935-1851

1-800-498-0954 #3

 

Franklin Mutual

1-800-842-0551

 

Guard Insurance Group

www.guard.com

1-888-639-2567

 

Hanover Insurance Group

http://www.hanover.com/claims.html

1-800-628-0250

 

Harleysville

www.harleysvillegroup.com/app_OnlineClaims/

1-800-892-8877

Harleysville Flood – 1-800-421-3535

 

The Hartford Insurance Company

www.thehartford.com
1-800-243-5860

Hartford Flood – 1-800-759-8656

 

LIG (now KBIC)

http://www.kbicus.com/m03_01_report.html

 

Mercury Insurance

http://www.mercuryinsurance.com/insurance-claims/how-to-file-insurance-claim.html

1-800-503-3724 x4

 

New Jersey Manufacturers

www.njm.com

1-800-367-6564 (all lines)

Personal Insurance  1-800-232-6600

Workers’ Compensation – 1-800-435-7656 (M-F 8am – 5pm)

Commercial Auto – 1-800-367-6564

 

One Beacon Insurance

http://www.onebeacon.com/OneBeacon/pages/services/claims.page?

1-877-248-3455(office)

1-866-213-2802 (fax)

1-800-224-4416 (fax workers comp)

 

Plymouth Rock Assurance f/k/a Palisades Insurance Co

https://www.plymouthrock.com/resource-center/nj-insurance-guides/claims-center-nj

1-800-437-3535

1-855-465-7722

 

Peerless Insurance

www.peerless-ins.com

 1-800-522-7152

 

Penn National Insurance

www.pennnationalinsurance.com
1-800-766-2245
Workplace injury Reporting 1-800-374-4990

Philadelphia Insurance Company

www.phly.com

1-800-765-9749 (phone)

1-800-765-9749 #3 (CAT Phone)

1-800-685-9238 (fax)

 

Scottsdale Insurance Company 

https://nationwideexcessandsurplus.com/public/

1-800-423-7675 (option 1)

 

Selective Insurance Company

https://customer1.selectiveinsurance.com/WebApplications/Claims/CSS/CSS_RAC_Qs/CSS_Public_Qs.aspx

1-866-455-9969

Selective Flood

1-877-348-0552 (office);

1-973-948-3311 (local phone);

1-877-647-1798 fax

www.myselectiveflood.com

 

Tower Group
For all claims other than Workers Comp:
Claims 1st Report Phone 1-888-856-5522

Fax 1-888-291-6262
Workers Comp:
1-888-856-5522

 

Travelers

https://www.travelers.com/claims/report-claim/index.aspx

Personal Insurance (Auto, Home, Personal Property, Boat and Yacht): 1-800-252-4633

Business Insurance (Auto Property, General Liability, Specialty and Workers Comp): 1-800-238-6225

Can report claims online

Travelers Flood – 1-800-505-0193

www.floodpro.net

 Restoration Companies
Name
Phone
Website
Arrow AutoGlass
1-866-975-4527
Servpro of West Essex & Union
1-877-887-5306
Servpro Teaneck Englewood
1-201-266-0482
Alternate Phone
1-201-953-9318
 
Servpro of S. Jersey City/Bayonne
1-201-333-3200
Servpro of Northwest Bergen
1-201-236-2400

 

Reliant Restoration
1-973-845-2025
Alternate Phone
1-973-903-9270
 
STOP
1-201-370-9851
Allan Industries       Headquarters
1-888-333-7933
NY/NJ Regional Office 1-973-586-9400
Puro Clean
1-908-577-9120
Alternate Phone
1-609-685-5109
 
Belfor
1-877-388-8052
IRS
1-800-634-0261
Alternate Phone
1-732-558-5732
 
Paul Davis Restoration-Main Office
1-866-233-4737
Emergency Phone 1-888-473-7669
Gemini
1-877-774-3646
Alternate Phone 1-908-686-7777
Astro Care
1-973-334-0053
 
Maxons
1-800-362-9667
Alternate Phone
1-973-338-6767
 
Restorecore
1-888-988-2769
www.restorecore.com  (can report claim online)
Alternate Phone (NJ)
1-732-5121010
 
Rapid Recovery
1-866-505-5600
Office Phone 1-201-505-0600
Service Master
1-888-443-6100
Puro Clean
1-800-734-9954
 
Alternate Phone
1-800-360-PURO
 
 
 
 

Companies in RED have

national footprint

 
 

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